Privacy Policy

0

Introduction

Last updated:April 23, 2026

NeuronAI Chat is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

This document outlines what we collect, why we collect it, how long we keep it, and how you can contact us about your data rights.

1

Information We Collect

Personal Information

When you create an account, we collect:

  • Name: Used to personalize your experience.
  • Email address: Used for account authentication and communication.
  • Profile information: Username and preferences you choose to provide.

Usage Data

We automatically collect:

  • Chat messages: Your conversations with AI assistants are stored to provide the service.
  • Projects and chat history: Organization of your conversations.
  • App preferences: Theme settings, language preferences, and AI model selections.

Audio Data

  • Voice recordings: When you use the voice input feature, we temporarily record and process your audio to convert speech to text.
  • Audio is processed in real time.
  • Audio is sent to our speech-to-text service.
  • Audio recordings are not permanently stored after transcription.
  • Audio is used only to provide the voice input functionality.

Device Information

We may collect:

  • Device type and operating system version.
  • App version and usage statistics.
  • Error logs for debugging purposes.
2

How We Use Your Information

We use the collected information to:

  • Provide and maintain the AI chat service.
  • Process your voice input and convert it to text.
  • Authenticate your account and ensure security.
  • Personalize your experience, including themes, language, and preferences.
  • Improve our services and develop new features.
  • Respond to your requests and provide customer support.
  • Detect and prevent technical issues and security threats.
3

Data Storage and Security

  • Secure transmission: All data is transmitted using HTTPS encryption.
  • Backend storage: Your data is stored on secure servers located at chat-api.neuronai.uz.
  • Authentication: We use JWT (JSON Web Tokens) for secure authentication.
  • Google Sign-In: If you use Google Sign-In, we receive only your basic profile information (name and email) from Google.
4

Third-Party Services

Google Sign-In

Used for optional authentication.

  • We only receive your name and email address.
Google's Privacy Policy

AI Language Models

Your chat messages are sent to AI language model services to generate responses.

Messages are processed to provide AI assistance.

  • We use services hosted at agent.neuronai.uz and vllm.neuronai.uz.

Speech-to-Text Service

  • Voice recordings are sent to our STT service at agent.neuronai.uz/stt/transcribe.
  • Audio is processed and transcribed in real time.
  • Audio files are not permanently stored.
5

Your Data Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct your information.
  • Deletion: Request deletion of your account and associated data.
  • Export: Download your chat history and data.
  • Opt-out: Stop using voice input or other features at any time.

To exercise these rights, please contact us at support@neuronai.uz.

6

Data Retention

  • Account data: Retained while your account is active.
  • Chat history: Stored until you delete it or close your account.
  • Voice recordings: Processed in real time and not permanently stored.
  • Deleted data: Permanently removed within 30 days of a deletion request.
7

Children's Privacy

NeuronAI Chat is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8

Permissions

Our app requests the following permissions:

  • RECORD_AUDIO: Required for the voice input feature to convert speech to text.
  • INTERNET: Required to communicate with our backend services and AI models.
  • READ_EXTERNAL_STORAGE / WRITE_EXTERNAL_STORAGE: Required to attach images and files to chats.

You can deny these permissions, but some features may not function properly.

9

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Updating the "Last Updated" date.
  • Posting the new Privacy Policy in the app.
  • Sending you a notification for significant changes.

Your continued use of the app after changes constitutes acceptance of the updated policy.

10

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12

Consent

By using NeuronAI Chat, you consent to this Privacy Policy and agree to its terms.

Company
NeuronAI
Location
Tashkent, Uzbekistan
Support
support@neuronai.uz